Return and Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our Return & Refund Policy carefully:

Returns

  • You can request a return within 4 to 5 days of receiving your order.

  • To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.

  • Certain items such as personal care products, sale items, and customized goods are non-returnable.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed back to your original payment method within 7–14 business days.

  • Shipping charges are non-refundable.

Exchanges

  • We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at [hrmart.store.pk@gmail.com].

Order Issues

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos, and we will resolve the issue quickly.

Contact Us

If you have any questions about our Return & Refund Policy, please reach out at:
📧 hrmart.store.pk@gmail.com